Here are some quick tips you can use to ensure you roam successfully:
1. Ensure network mode is on “auto-connect”. (available in phone settings).
2. Postpaid customers need to ensure roaming is enabled on the account.
3. Ensure data while roaming is enabled (available in phone settings).
4. Check APN in settings to ensure correct based on the market.
5. Select Manual update and choose a partner if the automatic selection is not completed.
6. Ensure the phone is compatible – tri-band/quadband phone.
7. Download MyDigicel App prior to roaming to purchase or reactivate plan, buy additional top up, or check balance.